Don't worry. We have all the answers.

Well, we have the answers to Tira-related questions at least. Sadly, we don't have answers for your existential shower thoughts.

New to Tira?

No worries, we've got you covered.

Meet your workspace

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Hi there - you legend.
Now that you've signed up to Tira (an excellent decision, by the way), it's time to get started with your workspace.

In this section, we'll run you through the basics of setting up a Tira workspace.

Create a workspace

When you're logged into Tira, click the New Workspace button. Add the necessary details needed and click Finish to create the workspace.

Invite users to join your workspace

Once you've signed into Tira, click the People icon located in the middle of the left sidebar. Click Add Members, and then click Invite Members. You can choose to send an invitation via email or by sharing a link.

Chat as much as you want. We don’t delete your messages.

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Nice. You've made it to the next step. It's time to start chatting with your team.
On Tira, you can create group chats or send direct messages to individuals.

Let's explore your chatting options below.

Create a group chat

Navigate to the Chats section and click the + button. Click New Group and Add the name of the group chat (e.g. Marketing Team), the topic of the chat (optional) and make the chat private if you wish to.

Join a group chat

Navigate to the Chats section by clicking the speech bubble icon in the left sidebar. Type in the name of the group chat you want to find. Click the group chat and click Join Group.

Set & edit a group chat’s name or description

When creating a group chat, you can set the chat’s name and description. To edit the name and description of an existing chat: Click the chat you’d like to edit. Click the three-dot icon located in the top Navbar. Click Edit Group. You can then edit the group chat’s name and description. Click Save.

Add people to a group chat

Select the group chat you wish to add people to. Click the Members icon located in the top Navbar. Click Add Members. Enter the name(s) of the person(s) you want to add. Click Save.

Remove someone from a group chat

Select the group chat you wish to remove someone from. Click the Members icon located in the top Navbar. Click Remove on the member you wish to remove from the group.

Leave a group chat

In the chats section, hover over the group you wish to leave. Click the three-dot icon that appears. Click Leave Group.

Delete a group chat

As a group admin, you can delete your group chats.
In the chats section, hover over the group you wish to delete. Click Delete and Leave Group. Click Delete.

Edit or delete messages

Delete message: Hover over the message you wish to delete and click More actions (the three-dot icon). Click Delete Message. Click Delete.
Note. You will not be able to recover any deleted messages.

Edit message: Hover over the message you wish to edit and click More actions (the three-dot icon). Click Edit Message. Edit your text in the message field. Click the send button.

Use emojis and reactions

Add emoji to your messages: Click the smiley face icon in the message field to open the emoji menu. Scroll down to browse the emojis, or use the search bar to search for a specific emoji.
Click an emoji to add it to your message.

React to a message with emoji: Hover over the message you’d like to add a reaction to. Click the smiley face icon and select an emoji.

Use mentions in chat

You can use mentions to notify certain members in your group chats. As you’re typing a message, enter the @ symbol. Enter a member’s name. Send your message.

Pin and unpin messages

You can pin messages in any group chat or direct message for easy reference.
To pin a message, hover your cursor over the message you’d like to pin and click More actions (the three-dot icon). Click Pin message.

To remove a pinned message, hover your cursor over the message you’d like to un-pin. Click More actions (the three-dot icon), and click Unpin message.

Find pinned messages

You can find your pinned messages at the top of your screen. To view all of your pinned messages, click the Pinned Messages icon.

Share a task to a chat

With Tira, you can easily share tasks to chats so that you can ensure that the right people see the tasks.

Share tasks within a chat

You can share a task directly within a chat, by clicking the Boards icon (located in the top right of the screen). Click a board to see the task cards inside, and then drag and drop the chosen task to the chat. Write a message to send with the task, and then click Send.

Share tasks directly from Boards

You can also share tasks directly from the Boards. To do this, navigate to the boards by clicking the Productivity icon located on the left sidebar. Click a board to see the task cards, and then hover your cursor over the task you wish to share. Click Share Task and then select the chat you wish to share the task with. Once you’re ready, click Share.

If you’re already inside a task, you can simply click Share and select the chat you wish to share the task with.

Too many tasks? Assign them to a teammate and go and have lunch.

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Woah, you're still here? Seems like we weren't wrong when we called you a legend. Let us introduce you to our favourite part of Tira - the productivity aspect.

What are boards?

A board is a series of lists, with task cards attached. You can drag and drop cards from one list to another. Boards allow you to visualize all your tasks in a simple way so you know what tasks need to be completed. Tira’s boards and lists are customizable so you can organize your work however you want.

How to create and edit a board?

Click the Productivity button on the left sidebar to navigate to the boards. Click Add New Board. Add Board Name. Add a description of the board (this is optional). Choose whether you want to make the board private or not. Click the checkbox to make the board private. If a board is made private, only the creator can access it. Click Create.

Edit a board:

Click the Productivity button on the left sidebar to navigate to the boards. Hover over the board you wish to edit and click the three-dot icon. Click Edit Board. Edit the name, description and privacy. Click Edit to save the changes.

How to add lists to a board?

Click the Productivity button on the left sidebar to navigate to the boards. Click on the board you want to add lists to. Click New List. Name the list. Click Add List. You can add as many lists as you would like.

How to add tasks to a board

Click New task on the list you wish to add a new task to. Enter task name. Click Add Task. Once the task has been created, click on the task card. Add a description, assign the task to someone, add a checklist, set the priority level, add a due date, assign the task to a milestone, add attachments, and add watchers.

How to use the search bar to easily find task

Inside a board, you can easily find a task by using the search bar. Just type in the name of the task you’re looking for.

How to change view of tasks

Inside a board, you can change the view of your tasks. Next to the board members icon in the top right, there is a button that says with Board View or Table View. You can switch between these two different views.

How to create a task from a message

In a group chat or DM, hover over the message you want to create into a task. Click More actions (the three-dot icon). Click Create Task. Add a task name and select the board and list you want to add the task to. Customize the task as you so wish. Add assignees, priority level, due date and milestone etc. Click Create.

How to add milestone to a task

To add a milestone to a task, navigate to the Boards by clicking the Productivity icon located in the left sidebar. Click a board, and open any task you wish to assign a milestone to. Inside the task, you can see Milestone. If a milestone has not yet been assigned, it’ll most likely say Empty. Click on Empty and select the milestone you wish to assign to the task.

Trust us when we say, Milestones are the way to go.

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Some say that Milestones have drastically improved their lives. That may seem a little dramatic. But hey, try them out and see for yourself.

How to create milestones?

Click the Productivity button on the left sidebar to navigate to the boards/milestones. Click Milestones. Click Add New Milestone. Add a name for your milestone. Add a due date. Click create milestone.

How to edit milestones?

Click the three-dot icon next on the milestone you want to edit. Click Edit Milestone. Change the milestone name and/or due date. Click Update Milestone and your changes will be saved.

Add a milestone to a task

To add a milestone to a task, navigate to the Boards by clicking the Productivity icon located in the left sidebar. Click a board, and open any task you wish to assign a milestone to. Inside the task, you can see Milestone. If a milestone has not yet been assigned, it’ll most likely say Empty. Click on Empty and select the milestone you wish to assign to the task.

Unfortunately, you will not be able to blame the calendar anymore when you miss that important team meeting.

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The days of blaming inconsistent calendars are over.
Tira's team calendar is loved by every boss on this planet.

How to create and edit an event

Navigate to the calendar app by clicking the Calendar icon on the left sidebar. Click on the calendar to create an event. Add the information about the event (title, date, time, participants etc.) Click Create. To edit an event, click the event on your calendar and then click the three-dot icon. Click Edit Event. Change and edit the details. Click Update.

How to delete an event

To delete an event, click the event on your calendar and then click the three-dot icon.Click Delete Event.

How to share an event to a chat

Navigate to the Calendar by clicking the Calendar icon located in the left sidebar. Click on the event you wish to share. Click the three-dot icon and click Share Event. Select the group chat or individual you wish to share this event with.

Tira currently offers Google Drive and Google Meets integrations.

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We are talking about integrations.

How to connect Google Drive and Google Meet

Navigate to the workspace settings by clicking on your company profile picture (located in the top left corner of your workspace). Click Authorized Apps and click Connect on the app you wish to authorize.

How to start an online meeting in Tira with Google Meet

To create an online meeting, go to a chat, and click on the Google Meet icon located in the message field.

How to share Google Drive files to a chat

To share Google Drive files to a chat, click on the Google Drive icon located in the message field.

How to attach Google Drive files to a task

Attach a Google Drive file to a task by navigating to the Boards and opening a task. Click Add Attachments and click Upload from Google Drive.

Skip that overpriced coffee - it's not going to make you anymore productive. The premium version of Tira on the other hand...

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You made it to the end, let's talk about Tira security and your credit card.

How secure is Tira?

Tira does not store any sensitive information about you, such as your credit card or password. Our payment processor and authentication provider, respectively, store them.

What payment methods do you accept?

We accept Visa and MasterCard as payment methods. For further information, please contact [email protected]

Upgrade a free workspace to a paid plan

In your workspace, click your team icon on the top left of the screen. Click Workspace Settings. Click Plans. Select the number of users and if you want to pay annually or monthly. Click Upgrade. Add your card details and complete the payment.

How much storage space does my team get with different plans?

Tira offers two plans with different space capacities. The free plan allows for a maximum file upload size of 10 MB and a total file upload volume of 200 MB. For teams requiring more capacity, the premium plan provides up to 250 MB file upload size and unlimited file upload volume.

What if I change my mind?

We offer a full refund for up to 30 days.
Contrequest a refund. [email protected]

Here, it's all about you!

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It's your profile, so you're in charge. We've made it easy for you to customize your profile.

How to edit your profile

Completing your profile will help your teammates learn more about you. Everyone can add the following information to their profile by default: Name, Username, Profile photo Click your profile picture at the bottom of the left sidebar. Click Personal Settings.
Here, you can edit your name, username, and profile photo.

How to turn off notifications

On Tira, you can turn off notifications for both group chats and direct messages. Click your team icon on the top left of the screen. Click Workspace Settings. Click Notifications. Select your notification settings. You can also mute notification sounds by clicking the checkbox.

How to change your password

Click your team icon on the top left of the screen. Click Workspace Settings. Click Security. Enter your old password and the new password you wish to use. Confirm your password. Click Change Password.

How to sign out of Tira

Click your profile picture at the bottom of the left sidebar. Click Logout

How to leave a workspace

Click your team icon on the top left of the screen. Click Workspace Settings. Click General. Click Leave Workspace. Enter the name of the workspace to confirm that you want to leave. Click Leave Workspace.

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